Your account is just a phone call away. Dial (765) 741-2728 with any touchtone phone at any time — day or night.
Perfect for times when a computer or branch isn't nearby!
- Fast, free, easy service for Ball State Federal Credit Union members
- Access your accounts 24/7 via any touchtone phone:
- Transfer funds
- Check balances
- Review transaction history
- Change your PIN
- And more...
Call (765) 741-2728 and press 1.
The first thing you will then be asked to enter is your member number, followed by the # sign.
Then you will be asked to enter your 4-digit personal identification number (PIN), DO NOT ENTER THE # SIGN. Only use the # sign when prompted to do so. Action Codes and PINs do not require a # sign, as they are always a specific number of digits in length.
At that point you will be asked to enter an “Action Code.” All the Action Codes are available under Action Code 99.
During your call, you will also be asked to enter “Share Type Codes” for the various accounts you want to access.
|10||Savings, Checking, and Club Transfers|
|11||Savings or Checking to Loan Transfers|
|14||Cross Account Transfers (Savings, Checking, and Clubs)|
|15||Cross Account Transfers (Loans)|
|31||Savings or Club Balance|
|40||Checks Cleared (By Date)|
|41||Last Check Deposit|
|42||Checks Cleared (By Check Number)|
|50||Checking Deposit History|
|51||Savings Deposit History|
|52||Savings, Checking, and Club Withdrawal History|
|53||ATM Transaction History|
|54||ACH Deposit History|
|55||ACH Withdrawal History|
|60||YTD Interest Earned|
|61||YTD Loan Interest Paid|
|62||Prior Year Interest Paid|
|63||Prior Year Loan Interest Paid|
|64||Last Interest Earned|
|98||End the Call|
|100||Charlie Secure Checking|
|150||Cardinal Secure Rewards Checking|
|162||Kasasa Cash Back|
|163||Kasasa Saver (with Cash)|
|164||Kasasa Saver (with Cash Back)|
|401 – 499||Certificate Codes|
|Your Loan Suffix Number||Loans|