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Identity Theft Protection


With IDProtect’s Resolution Services

Should you become a victim of identity theft, IDProtect provides you with access to a case manager who provides end-to-end recovery support on your behalf. Working as your advocate, the case manager handles everything from reviewing your credit report with you to notifying relevant agencies and creditors. They will assist you in placing fraud alerts on your credit report and will create your personal case file. Your case manager is there to walk you through the entire recovery process – until your identity and credit are completely restored.


Personal protection and peace of mind with IDProtect


Get advice on ways to protect yourself from identity theft, read educational tips and access valuable online resources related to identity fraud and credit.

Secure Internet Browser – downloadable software and mobile application that provides you with a secure and private internet connection isolating you from crimeware on your desktop or mobile devices [registration/activation required]


Credit File Monitoring – daily credit file monitoring and automated alerts of key changes to your Experian, TransUnion and Equifax credit reports [registration/activation required]

3-in-1 Credit Report – request new 3-in-1 report every 90 days or upon receipt of credit alert [registration/activation required]

Credit Score – receive new single bureau credit score with every new credit report [registration/activation required]

Total Identity Monitoring – continuous monitoring of over 1,000 databases [registration/activation required]


Debit and Credit Card Registration – register your credit, debit and ATM cards and have peace of mind knowing you can call one toll-free number to cancel and request replacement cards – and your liability is limited – should your cards become lost or stolen. [registration/activation required]

Fully Managed Identity Theft Resolution Service – access to a dedicated consumer fraud specialist, assigned specifically to your case, who will work with you until your credit and identity are completely restored.

Identity Fraud Expense Reimbursement Coverage† – for expenses to help clear your name and help repair damaged credit, including attorney fees, long distance calls, certified mail as well as coverage for lost wages as a result of taking time off work.

To register click Charlie Checking or Cardinal Checking to get started.  

You must have your access code provided when you opened your account.


† Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of Chartis Inc. The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions.

Insurance product is not a deposit; not NCUA insured; not an obligation of credit union; and not guaranteed by credit union or any affiliated entity.