Audio Response Technology (ART), gives you around-the-clock account access via your touch-tone telephone! 

Please pay very close attention to the instructions when using ART. There are many changes from the old CRUIS system, and using ART will take considerable getting used to. As an example, ART will ask you to enter your account number first, and your PIN second! Plus, you only need to enter the pound sign after entering an account number, a share type code, an amount, and a few special inquiry entries. Don't use it after entering an Action Code, or your PIN number! 

If you would like to sign up for this service, simply complete the New Users Enrollment process.

How to Call ART!

Call the credit union at 765-741-2728 and press 1. The first thing you will then be asked to enter is your member number, followed by the # sign. After you've done that, you will be asked to enter your 4 digit personal identification number, BUT NOT THE # SIGN! Only use the # sign when prompted to do so! This will be primarily after Account Numbers, Share Type Codes, Amounts, and some special information request entries. Action codes and PIN numbers do not require a # sign, as they are always a specific number of digits in length.

At that point you will be asked to enter an "Action Code". All the action codes are available under Action Code 99, but we have provided a list below!

During your call, you will also be asked to enter "Share Type Codes" for the various accounts you are wanting to access information on, transfer funds from, or transfer funds to. The Share Account Type Codes are also listed below!

Share Account Type Codes:

000    Savings                                                   500    IRA Account - Traditional
100    Checking                                                 600    IRA Account - Roth
212    Christmas Club                                        700    IRA Account - Coverdell Educational
209    Club 9                                                     401 - 499    Certificate Codes
                                                                        Loans - Use your Loan Suffix Number

Action Codes:

10     Savings, Checking and Club Transfers 
11     Savings or Checking to Loan Transfers
14     Cross Account Transfers - Savings, Checking and Clubs
15     Cross Account Transfers - Loans
30     Checking Balance
31     Savings or Club Balance
32     Loan Balance
33     Certificate Balance
34     IRA Balance
40     Checks Cleared - By Date
41     Last Check Deposit
42     Checks Cleared - By Check Number
50     Checking Deposit History
51     Savings Deposit History
52     Savings, Checking, and Club Withdrawal History
53     ATM Transaction History
54     ACH Deposit History
55     ACH Withdrawal History
60     YTD Interest Earned
61     YTD Loan Interest Paid
62     Prior Year Interest Earned
63     Prior Year Loan Interest Paid
64     Last Interest Earned
81     Loan Payoff
82     Loan Amortization:

  • Enter 1 - to solve for the payment amount
  • Enter 2 - to solve for the amount you can borrow based on the desired payment amount

96     Change PIN
98     Terminate The Call
99     Help Menus 

Good luck, and as always, please feel free to contact us if you have any questions!